Conflict Resolution Workshop
MANAGE CONFLICTS, NEGOTIATE BETTER DEALS, REDUCE COSTS AND IMPROVE RELATIONSHIPS
Toronto: Dec. 11-14, 2018, Feb. 26-Mar. 1, 2019
Ottawa: Oct. 30-Nov. 2, 2018, Feb. 26-Mar. 1, 2019
Customized and online traning available.
PERSONAL BENEFITS - we will help you: ORGANIZATIONAL BENEFITS - we will help you:
“The best training of my career.”
Lisa Carson, Human Resources, University of Waterloo
ELEVATING YOUR KEY HR SKILLS HAS NEVER BEEN EASIER
Upon completion of the
workshop you will earn a
University of Windsor Law
School Certificate.
• Save time and money
• Protect and strengthen key relationships
• Reduce the number of complaints and grievances
• Resolve workplace conflicts to improve productivity
• Create more productive staff and improve morale
• Become more persuasive and get the best deal
• Handle difficult negotiators with confidence
• Know when to say yes, and how to say no
• Learn a process to mediate disputes between others
• Resolve disputes while preserving relationships
You will receive feedback from coaches and insight into crucial mediation skills.
30.75 continuing
professional
development (CPD)
hours
1.800.318.9741 or 416.307.0000 • adr.ca • contact@adr.ca
/adr.ca
link
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