In the Unlikely Event:
The Fight Against
HOW CANADIAN INSURERS AND PLAN SPONSORS
ARE HELPING MEMBERS GET ANSWERS AND THE
When it comes to our health, we often struggle to get answers when faced
with an unexpected or life-changing diagnosis or illness. Searching for
those answers is intimidating, confusing and often leads to missed days at
work. We only think of how to get those answers in the unlikely event we
get sick, when we are also coping with so many other factors.
This is a place called “medical uncertainty.” It’s here where too many find themselves
asking questions like:
“Where do I turn if I can’t confirm my diagnosis?”
“How do I get a second opinion?”
“How do I find the best specialist for my condition?”
“How do I make sure I’m getting the best possible care?”
Seventy-eight per cent of Canadians believe that navigating our health system can be a
challenge. For those living with a chronic condition, like hypertension or diabetes, medical
uncertainty has additional physical, emotional and financial implications.
Almost 30 years ago, Best Doctors began as a company that asked, “What if we could
combine the wisdom of the brightest minds in medicine with the power of the best technologies
to make sure every patient got the right diagnosis and the best treatment plan?”
Since then, Best Doctors has helped hundreds of thousands of people around the world
change the way they address medical uncertainty.
Here’s how it works: When an employee or a covered family member is facing medical
uncertainty – such as a diagnosis of cancer, heart disease or even lower back pain, they
reach out, and a combination of nurses, case managers and physicians rated in the top 5
per cent of their specialty are assembled to gather every bit of available information and
help patients get the answers that could often seem so elusive.
Why is this so valuable? An eye-opening 37 per cent of all cases reviewed by Best
Doctors require a changed or refined diagnosis. In three out of every four cases, the treatment
plan is modified. Because of an expert review, patients can feel confident that they
will be taking the right course of action for their health and avoid the painful toll of inappropriate
or unnecessary treatment. Imagine being told that the only solution to your
back pain is a complex and risky surgery, or that your recent gastrointestinal pain is the
result of cancer that must be aggressively treated immediately. How can you be sure that
the diagnosis is correct or that this treatment plan is the best solution? In addition to
improving real health outcomes and delivering peace of mind, these solutions deliver
financial savings and ensure that employees are healthy and productive. Patients who get
this level of guidance from top physicians and the latest research are far less likely to miss
days at work, or come to work while ill.
Find out today if you have access to Best Doctors and hear more inspiring stories
about those whose lives have been positively changed at BestDoctors.com/Canada.