communications
documents. In the initial craze that comes with starting a new job,
these documents often fall by the wayside, delaying essential HR
functions. To avoid the hassle of following up with individual em-ployees
and tracking each form, HR departments can implement
a system to track form completion progress, view which employ-ees
have submitted the form, and send automatic reminder emails
to other employees to ensure they meet the submission deadline.
This also eliminates the possibility of over-communication and re-duces
stress on both sides.
INTEGRATE AN EMAIL MARKETING SYSTEM
Email marketing systems aren’t just for marketing teams – HR
can use them for internal communications as well. On average,
employees spend 28 per cent of their time reading and responding
to email. With such a captive audience, HR teams should integrate
employee data into automated emails for events like birthdays and
work anniversaries. This boosts morale by making employees feel
special and also saves time for HR teams – it’s a win-win.
USE MOBILE-FRIENDLY COMMUNICATIONS
Employee engagement is becoming increasingly important in the
business landscape. According to Access Perks, disengaged em-ployees
cost employers between $450 and $550 billion annually.
In order to improve this, HR teams need to think outside the box
to connect with employees. Employees expect concise information
that’s instantly accessible from their mobile devices, so your team
should invest in virtual messaging and mobile employee engage-ment
tools. People expect to be able to access and interact with
anything and everything on their mobile device, and HR commu-nications
are no different.
These are just a few ways technology can streamline communi-cation
between employees and the human resources department.
Making the effort to discover which methods work best for your
team will go a long way toward improving communication across
your business. n
Miranda Nicholson is the director of HR at Formstack.
People expect to be able to access anything and everything on their mobile device, and HR communications are no different
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30 ❚ MAY 2017 ❚ HR PROFESSIONAL
