contents VOLUME 34 / NUMBER 5 MAY 2017
FEATURES
Ready, Set, Future........................................................ 16
The challenges and opportunities of HR planning in a
quickly changing world
Meet the HR Influencers............................................ 34
Alana Free
ARTICLES
Letter from the Editor.................................................... 4
Leadership Matters....................................................... 5
One small step for HR
Upfront............................................................................. 9
Legal Words.................................................................. 13
Giving employers an edge in mediation
Policies & Procedures............................................... 21
Paper documents can put you at risk
Security......................................................................... 25
Reducing employee expense fraud
Communications.......................................................... 29
Improve your HR communications
Leadership.................................................................... 31
Become a better listener to be a better leader
Recruitment.................................................................. 33
Personality should be part of the hiring process
16
21
33
Change is happening at
a faster and faster pace.
HR professionals who can
predict and prepare for what
businesses and employees will
need next can help ensure a
competitive advantage for their
organization. See the cover
story on page 16.
Cover photo: Willyam Bradberry/Shutterstock.com
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