USING PROGRESSIVE DISCIPLINE
AS A MANAGEMENT TOOL
• Progressive discipline – when all else fails
• Discipline models
• How to develop discipline guidelines
• Three principles of progressive discipline
• The ‘dirty dozen’ – 12 key considerations of discipline
• Mitigating and aggravating principles
USING THE DISCIPLINARY PROCESS
• Consistent treatment does not mean identical treatment
• How to write effective disciplinary letters
• Culminating incidents
– ‘the straw that breaks the camel’s back’
• What is the standard of proof?
• Considering fairness and natural justice
• Timing of discipline
DOCUMENTATION & INVESTIGATIONS
• When and what to document
• Formal versus informal conversations
– is there a difference?
• Understanding how to use warnings to correct behaviour
• How to properly conduct an investigation
• Confidentiality does not guarantee anonymity
• The do’s and don’ts of disciplinary meetings
CASE STUDIES
• Your best employee is cancerous to your culture
• Motivated employees, but no resources
• Managing those who were once your peers
• When your boss is the problem
• Dealing with poisoned work environments
Past Participants from Leading Organizations: Coast Capital Savings,
Gibson Energy, Alberta Motor Association, Alberta Union of Provincial
Employees, Sobeys, Labatt Brewing Company, Victoria Fire Department,
McCain Foods, Richardson International, YMCA, Overwaitea Food
Group, Sherritt International Corporation, Deloitte, PCL Constructors
Westcoast Inc, Calgary Airport Authority, Themis Program Management
and Consulting Ltd., Health Sciences Association of Alberta, Riverside Forest
Products Ltd., Dalhousie University, Tourism BC, Westshore Terminals,
Great Western Containers Inc., Canada Revenue Agency, and more....
20 YEARS OF
EXCEPTIONAL
ADVICE
Canadian Professional Management Services
(CPMS) is a national management consulting firm
that has been dedicated to assisting organizations
in building dynamic leaders through professional
development, education, conferences, and consulting
services. We incorporate the best human resources
practices taken from a combination of real workplace
experiences and traditional academic studies.
Our team of highly respected award winning
consultants have been successfully advising and
educating management and staff in various levels
of public and private sector organizations and
companies. As former directors, senior human
resource and labour relations executives for Fortune
500 companies, our consultants are experienced in
labour relations, organizational development, strategic
development, amalgamations and re-structuring, and
civil liberties.
Develop your career in management by attending
one of our many professional development
courses, which are intended to engage participants
in discussion, case studies, role-playing and in some
programs, a full simulation.
Should you require a customized training
program or prefer the convenience of bringing a
facilitator to your organization, we are here to deliver
the results you seek. We will design a program
curriculum to meet your learning objectives using
scenarios and case studies that are applicable to
your industry, while tailoring the discussions to
meet the education and experience level of all
participants. In this setting, participants will gain
the added advantage of learning with their peers,
while discussing situations that they may currently
experience.
Consulting services can also be arranged for
specific objectives such as to lead labour contract
negotiations, to mediate discussions among board
members and senior managers, or to provide
strategies for day-to-day employee issues. Our
consultants can help identify the issues, suggest
achievable solutions, determine realistic timelines
and implement the steps necessary to achieve
your organizational goals. Negotiating collective
agreements and presenting at arbitrations on behalf
of our clients can be prepared.
CPMS offers interactive and valuable learning
opportunities that are second to none.
For more information please call us toll free at
1-888-452-6422 or visit www.cpmsnational.com.
Canadian Professional Management Services: National Executive Educators