POSITIVE LABOUR
RELATIONS STARTS WITH
UNDERSTANDING YOUR
RIGHTS
LEARNING OBJECTIVES
99Understanding management rights
and obligations
99Setting the standard of expectations
99Learning how to enforce rules in a
unionized environment
99Understanding what arbitrators
look for in disciplinary issues
99Managing excessive absenteeism
LOCATIONS & DATES:
Victoria Sept 9, 10 & 11
Vancouver Oct 21, 22 & 23
Prince George Sept 14, 15 & 16
Kelowna Sept 21, 22 & 23
Calgary Oct 5, 6 & 7
Edmonton Oct 19, 20 & 21
Saskatoon Sept 21, 22 & 23
Regina Sept 9, 10 & 11
Winnipeg Oct 19, 20 & 21
London Oct 7, 8 & 9
Sudbury Sept 28, 29 & 30
Hamilton Sept 16, 17 & 18
Toronto Oct 5, 6 & 7
Kingston Oct 7, 8 & 9
Ottawa Sept 23, 24 & 25
PROGRAM ONE
MANAGING EMPLOYEES
IN A UNIONIZED
ENVIRONMENT
Some unionized employees may believe they can’t be touched and that if a task is
not in their existing job description, they don’t have to do it. Some employees
may use sick time as an entitlement rather than a benefit and any form of coaching
could be perceived as discipline and therefore challenged. No wonder supervisors
cringe at the sight of the Shop Steward and freeze in astonishment when an employee
says ‘no’ to an instruction and walks away.
Most supervisors and managers do not
know their rights and do not have the skills
to manage these issues when they arise.
They may start to feel they are at the mercy
of their union and become disillusioned and frustrated.
Most progressive unions also want better management and believe that if
management had the proper tools to manage, there would not be as many problems
in the workplace. They want better processes, consistency and fairness, but they
can’t be the ones teaching the managers.
Most people in management roles have never been taught how to successfully apply
management rights in the workplace. Usually, the employer leaves it up to the
individual to learn by experience. The problem? By the time you learn from your
mistakes, you may have lost the respect of most of your employees. Your team may
have developed a toxic work environment and you will have been so badly beaten up
that you will have lost all sense of empowerment and may even want to quit.
Is learning from your mistakes the only way to do it? No! This program is important to
help you succeed and even to thrive in a unionized organization. In this program you
not only learn what your rights are but you learn how to apply them in order to become
a more confident leader.
LEARNING OBJECTIVES
99Understanding management rights and obligations
99Setting the standard of expectations
99Learning how to enforce rules in a unionized environment
99Understanding what arbitrators look for in disciplinary issues
99Managing excessive absenteeism
99Developing rational policies and procedures for the workplace
99Building defensibility into your ability to manage a unionized workplace
www.cpmsnational.com / 1-888-452-6422
Certificates will be presented
upon completion of the program