The corollary, of course, is that CHROs
make great CEOs.
As Ulrich said in the study, in modern
business, attracting the right talent, creating
the right organizational structure and
building the right culture are essential for
And executive HR experience makes a
leader more likely to succeed at those tasks.
In my current role as CHRO for the last
six months, I have been primarily focused
on helping the CEO develop the strategic
plan looking at all the aspects of building
a sustainable business into the future.
This has entailed organization design,
culture change (as we move to a more client
centric model), change management,
employee engagement and reviewing and
aligning our total rewards strategies.
The biggest challenge for the organization
is talent management, in terms
of ensuring that “the right seats are filled
by the right people on the bus.” This is
why the board decided to hire a CHRO
who had significant experience in talent
We would not be talking about this 20
years ago, and it’s amazing how the profession
Today, HR provides guidance on
business strategies, talent management,
leadership development and cultural
transformation that delivers competitive
advantage – and, ultimately, profits – to
It’s precisely this change that necessitated
a radical overhaul of the Human
Resources Professionals Association
(HRPA)’s competency framework.
Our new framework was developed
over 18 months in partnership with HR
academics, senior business leaders and
HRPA members at all levels.
The result is a completely modernized
snapshot of HR practice in the 21st
It defines 213 functional competencies
and 15 enabling competencies at each of
three levels of HR practice – entry, professional
And it’s these enabling competencies
– things like business acumen, critical
thinking, negotiation, decision-making
and ethics – that are going to not only
build more effective HR professionals at
all levels, but place more of them in the
corner office. ■
tips from dispute resolution experts
What’s more important: getting a good deal or keeping a
The answer is that you can rarely get a good deal without maintaining
the relationship. When you have a good relationship and the other person
trusts you, you can reach deals that you just can’t reach if the other
person is your adversary.
Can you negotiate issues such as salary with your boss?
Of course. A negotiation with a boss is no less a negotiation than
one with a client. While you will rarely be in a position to make a
demand, you can have a discussion using objective criteria and standards
of fairness, as long as you show you’re open to their proposals.
Should you keep your emotions quiet while negotiating?
A lot of people think that we should try to keep our emotions quiet
during a negotiation – that emotions make you a worse negotiator.
But it’s often impossible to ‘not be emotional’. And being emotional
may help you. The best negotiators use emotion to their advantage
rather than trying to stifle it.
Alternative Dispute Resolution (ADR) Workshop dates:
Toronto: April 14-17, May 26-29, June 23-26
Ottawa: March 3-6, October 27-30
“The ADR Workshop was by far
the best course I have attended in
my 30+ year career in HR. A must
attend for HR Professionals. I have
used the tools on a regular basis.”
- Dan Heard, HR
Ministry of Community & Social
“Each day was packed with
information. The role playing
method of instruction was much
more effective than the normal
lecture format of other seminars.”
- Gerry Walsh, HR
AOC Resins and Coatings
Contact us to speak to an instructor
1.800.318.9741 | adr.ca | firstname.lastname@example.org
6 ❚ MARCH/APRIL 2015 ❚ HR PROFESSIONAL