THE OPPORTUNITY TO CREATE SOLUTIONS WAS REWARDING,
AND I SAW THE IMPACT HR AND LABOUR RELATIONS
CAN HAVE ON YOUR ABILITY TO DELIVER SERVICE.
HRP: What skills do you think are important for success in
JL: Primarily, you need to be business savvy and solutions-focused
– a strategic thinker who is able to influence and impact outcomes.
Of course, you must also have the ability to establish yourself as a
HRP: What tips do you have for new grads or those in entry-level
HR jobs who want to move up the ladder?
JL: First, develop some expertise in a variety of things so that you
can be flexible and avoid being typecast. Drill down far enough in a
position to get something substantive, and then move on. Second,
learn how to learn about a business, both internally and external-ly;
identify what’s different about your company and leverage that
difference. Third, be proactive and not reactive when it comes to
client service – anticipate what your client needs.
HRP: What’s the future of HR?
JL: We know that work is changing and that expectations are
evolving. Technology and globalization are having an impact,
and our organizations need to be more agile and responsive. HR
professionals need to ensure their organization has access to the
right talent, where and when it is needed. We also have to become
more individualistic in the way we treat employees – working
for customized solutions. Finally, we will need to leverage tech-nology
to transform how we work, including using big data and
social media. ■
Professional Development IT PAYS TO KNOW
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smoothest year-end ever!
With more than 190 federal
and provincial regulations
and changes each year,
staying payroll compliant
is one of the biggest
challenges employers face.
Invest just one day, for a pay-off that lasts the entire year
Why do more than 4000 professionals return year-after year for
the Canadian Payroll Association’s Year-end seminar? Because those
responsible for year-end know there is value in learning - before
problems arise. They rely on us to provide the information they need to
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Plus you’ll benefit from discussions with your peers and learn from
shared experiences in this value-packed session. With seminars in over
70 cities across Canada, there is bound to be one near you.
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44 ❚ NOVEMBER/DECEMBER 2014 ❚ HR PROFESSIONAL