off the shelf
OFF THE SHELF
THE SOCIAL EMPLOYEE:
SUCCESS LESSONS
FROM IBM, AT&T, DELL,
AND CISCO ON BUILDING
A SOCIAL CULTURE
Cheryl Burgess and Mark Burgess
McGraw-Hill, 2014
We are in an age of networked
intelligence rather than the information
age. Today, harnessing
the social employee by building
a strong internal network where
employees share and listen is
what produces intelligence. Employees
are the front line of your
brand, the social ambassadors to
the public. Activating employees
around brand is not just a matter
of employee retention; it’s a
way of unlocking an employee’s
hidden talents.
Talking point
“Companies that fail to activate
their employees in the social era
don’t just risk losing their workers,
they risk losing their best
workers.”
CONVERSATIONAL
INTELLIGENCE: HOW
GREAT LEADERS BUILD
TRUST AND GET EXTRAORDINARY
RESULTS
Judith Glaser
Bibliomotion, 2014
Neurological and cognitive research
shows that a conversation
goes deeper than we realized and
is more than simple information
sharing. Conversational Intelligence
™ offers insightful examples
using the latest research on
the brain to demonstrate how
conversations can build up or
tear down a company’s culture
and dramatically influence its
revenue.
Talking point
Conversational Intelligence
(C-IQ) is vital to an organization’s
ability to create shared
meaning about what needs to
get done and why. Review the
levels of C-IQ outlined in the
book to see how your company
measures up.
MOGUL, MOM, AND
MAID: THE BALANCING
ACT OF THE MODERN
WOMAN
Liz O’Donnell
Bibliomotion, 2014
As productivity levels and workforce
demands increase, women’s
participation in the workforce
is vital to both. Increasingly,
women are becoming the family
breadwinner, leading to harder
choices about work and family.
O’Donnell outlines some
refreshing ideas for women and
employers to consider while recognizing
the tensions within the
world of work and home.
Talking point
Women and work has been the
subject of countless debates
and arguments. What working
arrangements have you implemented
to allow women to stay
in the workforce?
Foreword by Phillip Crawley,
Publisher & CEO, The Globe and Mail
STRAIGHT TALK ON
LEADERSHIP: SOLVING
CANADA’S BUSINESS
CRISIS
Douglas Williamson
Jossey-Bass, 2013
“Canadians must urgently improve
the quality of our business
leadership talent pool by developing
new mindsets, attitudes,
beliefs and behaviours.” Since
the Recession in 2008, a myriad
of books on leadership describe
the transformational leadership
competencies required by organizations
now. Here you will find
a down-to-earth and practical
book on what transformational
leadership looks like and how organizations
can achieve it.
Talking point
Williamson takes a hard look at
Canada’s role in the world economy
and has sharp comments
where we are failing. Canadian
businesses in every sector of the
economy need to do a better job
of developing transformational
leaders if we are to compete
globally. n
By Alyson Nyiri, CHRP
STRAIGHT
TALK ON
LEADERSHIP
SOLVING CANADA’S BUSINESS CRISIS
R. DOUGLAS WILLIAMSON
52 ❚ JANUARY 2014 ❚ HR PROFESSIONAL