training and development
Retaining and Retraining
$29 MILLION RENOVATION FOR THE METRO TORONTO CONVENTION
CENTRE MEANS MASSIVE RETRAINING FOR STAFF
The Metro Toronto Convention Centre (MTCC)’s recent
$29-million modernization project gave one of its senior
executives the chance to revisit his roots – in the kitchen.
Richard Willett, vice president of Food and Beverage, hit
the front line, cooking alongside the centre’s chefs and shadowing
stewarding staff; he rolled up his sleeves to better understand
the day-to-day challenges employees faced when carrying out their
duties.
By Karen Petcoff
All photos courtesy of the Metro Toronto Convention Centre
HRPATODAY.CA ❚ FEBRUARY 2014 ❚ 49