policies & procedures
Common Mistakes on
the Record of Employment
AND HOW TO AVOID THEM
By Janet Spence, CPM
The Record of Employment (ROE) provides the most important
information for the Employment Insurance (EI)
program and is used to process EI benefits, determine
claim duration, payment rates and entitlements.
An ROE must be issued by an employer when an employee has
an interruption of earnings of seven consecutive calendar days, or
in the case where their salary falls below 60 per cent of regular
weekly earnings as a result of illness, injury, quarantine, pregnancy
or caring for a young child or seriously ill family member.
Given the importance of the information provided on the ROE
and the implications for EI benefits payments, it is critical that
employers provide accurate and timely information to the federal
government.
To improve the efficiency and effectiveness of ROE administration,
the Canadian Payroll Association (CPA) advocated on behalf
of employers to influence the change in Regulation 19(3) to enable
employers to submit electronic ROEs within five days at the
end of the payroll period. The CPA also worked very closely with
Service Canada in the transition of electronic ROEs, which now
accounts for 88 per cent of all ROEs submitted. Using electronic
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HRPROFESSIONALNOW.CA ❚ AUGUST 2017 ❚ 27
